Vinted Members Express Anger Regarding Size Updates
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for women's and children's garments but did not contact all users about the change.
Online Platforms Backlash
Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category than originally posted because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
It has advised users to review their products and adjust the sizing manually where appropriate, resulting in member annoyance.
Size Classification Changes
Earlier, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Necessary Adjustments
Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Service Background
The service features exceeding 100 million users, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification to its shipping options following member complaints.
